Let people book access to your services and spare them pointless waiting
nocoda is the integrated multichannel system for managing access and appointments, scheduled ones included, to services provided by public bodies, companies and private practices.
The ideal way to deliver your services quickly and efficiently
It is an integrated multichannel system for managing access, scheduled access included, to services of every kind. It is the ideal choice for public bodies, companies and private practices that want to offer their users fast, efficient, high-quality services, with clear benefits for provider and user alike: staffing can be sized correctly and people are spared pointless waiting.
Users pick whichever channel suits them best — phone, WhatsApp, web portal or one of the available kiosks — and book access to a given service simply and intuitively. For the provider, nocoda makes it possible to define the schedule of available slots flexibly and to review booked appointments in real time, overbooking included.
Everything you need to deliver services without queues
More efficiency for the provider; faster, simpler, multichannel access for users
Multichannel access
Phone
A familiar, immediate channel open to everyone: book by speaking to an operator or to the system.
Booking by chat, convenient and always at hand, straight from the user's smartphone.
Web portal
A simple, intuitive interface to book online, check slots and manage your own appointments.
Kiosk
Booking by selecting directly at one of the available kiosks.
Features and benefits
Features
- Real-time data, easy to consult remotely as well
- Fully customisable navigation tree for the services on offer
- Simplified appointment scheduling
Benefits
- Shorter waiting times for users
- Greater efficiency in service delivery
- Correctly sized staffing
- Multichannel access: phone, WhatsApp, web portal, kiosk
For public bodies, companies and private practices
nocoda is an integrated system, reachable through whichever channel the user prefers, built for private companies and public bodies that want to give their users a simple, versatile and reliable way to access their services faster and more efficiently.
It is the ideal way to size dedicated staffing correctly while sparing users pointless waiting.
7 good reasons to start
Quality and efficiency
High-quality services for your users, with greater operational efficiency.
Easier access
Multichannel access, however the user prefers: phone, WhatsApp, web, kiosk.
Versatile calendars
Detailed, flexible service calendars that adapt to any need.
Effective back office
Back-office functions for sizing dedicated staffing correctly.
Real-time monitoring
Real-time monitoring of scheduled appointments, overbooking included.
Ease of use
Simple, intuitive interfaces designed for operators and end users alike.
Customisable
Configurable and adaptable to each organisation's specific needs.
Technical features & security
Technical features
- Modular, scalable system
- Centralised, secure data
- Simple, customisable user interface
- Integrates with other applications, third-party ones included
Access & security
- Multichannel access (phone, WhatsApp, web portal, kiosk)
- Available 24/7
- Two-factor authentication (2FA) for access to the system's configuration functions
Effective monitoring keeps your data under control
Real-time dashboards and reporting to govern access, service desks and user flows.
Beyond nocoda.it
nocoda.it and signomat.eu together, as a single integrated technology platform
nocoda.it is natively connected to signomat.eu. Adopted together, in larger and more complex organisations, they form a single technology platform for building an integrated system to welcome your users and to communicate with them throughout your premises.
signomat.eu enriches the intelligent access management that nocoda.it provides with a network of information displays, managed remotely from a single cloud control panel, guiding the user along the whole journey while on site.
For further details follow this link signomat.eu
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